Server issues - update #4

We're almost there, FOnline server seems to be running OK, but we still have troubles with database. Not really about the data itself - the MySQL server process is crashing occasionaly.

Shelter

It may be no vault, but it'll keep your head safe from the surrounding fallout and your lungs free of radioactive particles. Just head over here or maybe over there and start posting on our temporary forum. If for some reason you do NOT want to click any of those two links because you are incredibly suspicious about underlined words on the network, then you can type one of these super secret codes in your browser window and gain direct access to our forum mask in no time! Here are the codes:

http://www.moddb.com/games/fonline-2238/forum
http://www.indiedb.com/games/fonline-2238/forum

You'll need ModDB/IndieDB/Desura account in order to start posting, so be sure to register (if not already). See you over there!

Server issues - update #3

Some good news finally. We've managed to restore the OS, but it still requires some configuration. So, everything is on its way to be fully functioning once again.

Again, thanks for your patience and asking for a bit more patience, the rush on server could make things a bit harder for us:)

Server status - in the meantime...

The server is down for four days due to an attack and inability to manage the server remotely in a proper way. Considering the circumstances, the question emerges: what can or should be done?

After the initial problems we've had, the server could have been pinged most of the time and the the low-level host control panels were responding, but booting up the old chap with primary OS was impossible. The technical support was (probably) doing their best to answer to our requests, but the communication was tedious, usually taking too long or resulting in additional waiting intervals. In other words, remote management proved to be quite difficult, which we were counting on, since we're talking about one of the cheapest hosting solutions among those offered by our host. Good news is that the game session and other critical data look good thus far. We will continue working on getting everything back up, but no rational estimations can be given at this point.

I'd dare to say that this is not a case without solution and we have been considering several options for quite a time already. Long story short - one of the most intriguing ideas right now is to move to another host, i.e. to find better offer for beans, getting... ehmmm... more (and better) beans in the process. Currently, our critical control point proved to be the above mentioned server management, which provides us with next to none flexibility when it comes to keeping the server up n' running. As all of us already know, a proper server management is necessity for projects like 2238, no more, no less. According to some unofficial feedback, there's a good portion of players and the community interested in backing up such kind of "exodus", which is a good sign and a wind in the back for meeting the final decision. We would like to use this opportunity to thank everyone for supporting us during all good and hard times we've been through together.

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Server issues - update #2

Short update. Server was (finally!) unlocked yesterday, but it looks like during the "emergency shutdown," performed by our kind provider, the operating system image got damaged and - in the time of writing this note - we are still unable to boot it.

In other news - current situation brings back the latest discussion about changing server, which had been planned for the next few months. We are currently checking various offers and will pick one soon shortly. This should solve some of the issues which we have experienced already - current server machine configuration is a few years old and it hasn't changed much during that time.

In the meantime, we're preparing the various elements, which we have access to, for migration. Once again thanks for patience!

Server issues - update

Time for some more news - apparently, it was an attack. Our line got saturated with almost constant 80M transfer, and our provider policy is...to lock such server if it's under attack. Yes, we know it's crazy, it's like they're actually helping the attacker by doing that (when such server is locked, we can't do a thing on it as well).

The problem is, that they've said they're gonna take off the lock in few hours, but they didn't do it till now. Even if they stated so in tech support request message.

So we're still waiting...

Server issues

We've encountered strange server machine behavior lately (you've probably noticed it as well - as the resulting lags). We were investigating the issue and, as a part of investigation, we performed machine hard reboot.

The machine ceased to reply after that. We currently do not know more details about the issue, we'll try to keep you up to date with information.

Thanks for your patience.